Gerald Simonds Healthcare – Buying a Wheelchair Guide
The process of buying a wheelchair has never been simpler. Here at Gerald Simonds, we’ve made the buying process as easy as possible. You’ll have a designated mobility specialist to guide you through the entire process, providing you with support while you choose a wheelchair.
Over 30 Years’ Experience
At Gerald Simonds Healthcare, we have over 30 years’ experience, allowing you to feel comfortable in the knowledge of an expert. We cover nationally, with our mobility and seating team located around the U.K. Our showroom is based in Buckinghamshire, Aylesbury, with a range of demonstration chairs available to try. Our fantastic team can also arrange a home visitation, allowing you to be assessed in the comfort of your own home. Find out more on our ‘About Us’ page.
Buying a Wheelchair
Whether you know what you’re looking for or a little overwhelmed by all the choice, our mobility team are here to help and offer the upmost professional advice. Browsing our website gives a great idea of what we have to offer. Whether you’re a part time or full-time user, child or adult, at Gerald Simonds we will try to find the right solution for you.
We sell manual wheelchairs and power wheelchairs from a number of different manufacturers. We also offer a range of seating options; Our pressure relieving cushions, backs and seating systems provide posture support, comfort and pressure relief to a wide range of users. In addition, we sell power add-on’s and accessories.
Bespoke Fitting
At Gerald Simonds Healthcare, we complete a detailed wheelchair assessment. This involves understanding your lifestyle, needs and requirements. The necessary measurements are taken to ensure your wheelchair is the right size for you and your environment. A written quote will be provided following the assessment. Once you are ready to go ahead with your order, your wheelchair specification form will then be forwarded to the wheelchair manufacturer who will begin to build your chair.
The Final Steps
The final steps of buying a wheelchair will be the delivery and final checks. From the process of your specification form being sent to the wheelchair manufacturers, to delivery of the chair to our Aylesbury address, takes on average 4-8 weeks.
A pre-delivery inspection will be performed by our dedicated technical team to ensure the chair is correct before informing your designated mobility specialist; who will then check it again to ensure everything is ready for handover.
Receiving your New Wheelchair
Our mobility specialist will contact you to arrange a handover of your wheelchair. During the handover, any necessary adjustments will be made so the chair is a perfect fit for you. You will be given a welcome pack at handover and the opportunity to ask any questions.
After Sales
After buying a wheelchair, we ensure that our customer services team are there for you if you need to get in touch, they will always be happy to help and assist after sales. Our customer service team also deal with spare parts, cushions and accessories!
At Gerald Simonds Healthcare, we have dedicated engineers who provide a maintenance service for your wheelchair, covering the majority of the U.K. We believe in providing our customers the upmost professional service before, during and after sales.
